人力资源管理-第10版

本书特色

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《人力资源管理》（第10 版，双语教学版）主要讲述在当今商业世界的快速变化中如何打造人力资源优势，具体内容包括组织、团队和沟通，员工激励，人力资源管理和个人职业生涯规划。本书保留了原版书中全部的英文及其教材要素，编者对目录以及部分专业词汇进行了翻译。书中还引用了一些新鲜有趣的商业案例、习题，语言简练，通俗易懂。

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内容简介

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《人力资源管理》（第10 版，双语教学版）摘编自Business: A Changing World（10e）一书，该书是美国同类书市场领导品牌。加州大学伯克利分校等多所著名大学选择该书作为通识课“商学导论”的教材，并对本书的教学实用性持一致好评。*作者O.C. 费雷尔教授，曾担任美国营销协会学术委员会主席，其研究领域包括全球商业、市场营销和商业伦理。

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作者简介

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作者O.C.费雷尔教授，曾担任美国营销协会学术委员会主席，其研究领域包括全球商业、市场营销和商业伦理。他致力于开发教学资源以让学生和教师更好地理解日趋复杂的全球商业环境，并在教学过程中采用本书作为教材，通过与学生和其他教师的沟通深入了解商学导论课程的教学需要，这使本书有机会得以不断改进。其妻子琳达·费雷尔教授为本书第三作者，现任市场营销科学学会主席，曾在麦当劳和必胜客的广告公司负责其广告培训、市场营销管理工作，丰富的实践经验使得她对市场营销及商业伦理有着独到的见解和深刻的洞察。杰弗里·赫特为圣保罗大学金融学教授，主要讲授投资学、公司理财和战略管理课程。他拥有深厚的全球商业开发的背景，尤其是环球金融市场和贸易关系方面。其所著教材曾被翻译成14种语言畅销31个国家。

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目录

CHAPTER 1
Motivating the Workforce 2
Enter the World of Business
Mars Incorporated: Where Employees Love to
Work 3
Introduction 4
Nature of Human Relations 4
Historical Perspectives on Employee
Motivation 7
Classical Theory of Motivation 7
The Hawthorne Studies 7
Theories of Employee Motivation 9
Maslow’s Hierarchy of Needs 9
Herzberg’s Two-Factor Theory 11
McGregor’s Theory X and Theory Y 12
Theory Z 13
Equity Theory 14
Expectancy Theory 15
Strategies for Motivating Employees 16
Behavior Modification 16
Job Design 16
Importance of Motivational Strategies 20
So You Think You May Be Good at Motivating
a
Workforce 21
Review Your Understanding 22
Revisit the World of Business 22
Learn the Terms 22
Check Your Progress 23
Get Involved 23
Build Your Skills: Motivating 23
Solve the Dilemma: Motivating to Win 24
Build Your Business Plan: Motivating the
Workforce 24
See for Yourself Videocase: The Container
Store’s Secret to
Success: Employee Satisfaction 24
Team Exercise 25

CHAPTER 2
Organization, Teamwork, and Communication 26
Enter the World of Business
CarMax Uses Decentralized Structure to
Support Teamwork 27
Introduction 28
Organizational Culture 28
Developing Organizational Structure 30
Assigning Tasks 31
Specialization 31
Departmentalization 32
Assigning Responsibility 35
Delegation of Authority 36
Degree of Centralization 36
Span of Management 38
Organizational Layers 38
Forms of Organizational Structure 39
Line Structure 39
Line-and-Staff Structure 40
Multidivisional Structure 40
Matrix Structure 41
The Role of Groups and Teams in
Organizations 42
Committees 43
Task Forces 43
Teams 44
Communicating in Organizations 45
Formal Communication 46
Informal Communication Channels 47
Monitoring Communications 47
Improving Communication Effectiveness 48
So You Want a Job in Managing
Organizational
Culture, Teamwork, and Communication 49
Review Your Understanding 49
Revisit the World of Business 50
Learn the Terms 50
Check Your Progress 50
Get Involved 51
Build Your Skills: Teamwork 51
Solve the Dilemma: Quest Star in Transition
52
Build Your Business Plan: Organization,
Teamwork, and
Communication 52
See for Yourself Videocase: Zappos Creates
Organizational
Structure and Culture with Teams 53
Team Exercise 53
CHAPTER 3
Managing Human Resources 54
Enter the World of Business
The Recruitment Process of Cirque du Soleil
55
Introduction 56
The Nature of Human Resources Management 56
Planning for Human Resources Needs 56
Recruiting and Selecting New Employees 57
Recruiting 57
Selection 59
Legal Issues in Recruiting and Selecting 62
Developing the Workforce 64
Training and Development 64
Assessing Performance 65
Turnover 67
Compensating the Workforce 68
Financial Compensation 69
Benefi ts 71
Managing Unionized Employees 73
Collective Bargaining 75
Resolving Disputes 76
The Importance of Workforce Diversity 77
The Characteristics of Diversity 77
Why Is Diversity Important? 78
The Benefi ts of Workforce Diversity 80
Affirmative Action 80
Trends in Management of the Workforce 81
So You Want to Work in Human Resources 83
Review Your Understanding 83
Revisit the World of Business 84
Learn the Terms 84
Check Your Progress 85
Get Involved 85
Build Your Skills: Appreciating and Valuing
Diversity 85
Solve the Dilemma: Morale among the
Survivors 87
Build Your Business Plan: Managing Human
Resources 87
See for Yourself Videocase: The Importance
of Hollywood Labor Unions 88
Team Exercise 88
Appendix
Personal Career Plan 89
Notes 95
Glossary 99
Photo Credits 103

封面

书名:人力资源管理-第10版

作者:O.C.费雷尔

页数:103

定价:¥38.0

出版社:人民邮电出版社

出版日期:2018-03-01

ISBN:9787115475992

PDF电子书大小:80MB 高清扫描完整版