物流专业英文文献选读

本书特色

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本书在广泛研究国外物流发展现状的基础上，精选了一些专业英文文献，力求反映物流行业的发展全貌，使读者通过对本书的学习能把物流专业英语和物流*新专业知识结合起来，不仅能掌握大量专业英语词汇和术语及其表达方法，而且能学习权威专家*新的研究成果，使专业知识和英文水平同步提高。

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内容简介

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全书分为13章：物流概念、客户服务、仓储管理、库存控制技术、运输管理、物流信息化、供应链管理、物流战略、物流外包、国际物流与全球物流、绩效评估、物流发展新方向。

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目录

Chapter 1 An Introduction to Logistics 1.1 Basic knowledge preparing 1.1.1 History 1.1.2 What is logistics 1.1.3 Evolution of the logistics management concept 1.2 Logistics system 1.2.1 Elements of logistics 1.2.2 Activities of logistics system 1.3 The new logistics management paradigm 1.3.1 The internet B2B economy 1.3.2 Reverse logistics 1.3.3 Real-time logistics event management 1.3.4 Technology solutions provide visibility Words and terms Notes Exercises After-class readingChapter 2 Customer Service　2.1 Surroundings introduction　　2.1.1 The marketing perspective　　2.1.2 Quality of service　　2.1.3 Case study　　2.1.4 Customer loyalty　2.2 Basic knowledge preparing　　2.2.1 The role of customer service　　2.2.2 Concept of customer service　　2.2.3 The components of customer service　　2.2.4 Customer service policy　2.3 Service level　　2.3.1 Defining customer service objectives　　2.3.2 Service level and cost　　2.3.3 Setting service standards　　2.3.4 Measuring customer service　Words and terms　Notes　Exercises　After-class ReadingChapter 3 Warehouse Management　3.1 Basic knowledge preparing　　3.1.1 The role of warehouses　　3.1.2 Types of warehouse or distribution　　3.1.3 Warehouse operations　　3.1.4 The functionality of warehouse　3.2 Warehouse management　　3.2.1 Warehouse costs　　3.2.2 Warehouse decision　　3.2.3 Objective and principles of good warehouse design and management　　3.2.4 Strategic issues affecting warehousing　　3.2.5 Modem warehouse　Words and terms　Notes　Exercises　After-class readingChapter 4 Inventory　4.1 Basic knowledge preparing　　4.1.1 Role of inventory and functionality　　4.1.2 Types of stock-holding　　4.1.3 Inventory costs　　4.1.4 Inventory goals　4.2 Inventory replenishment systems　　4.2.1 Reorder quantities　　4.2.2 Demand forecasting　4.3 Inventory management　　4.3.1 Problems with traditional approaches to inventory planning　　4.3.2 Different inventory requirements　　4.3.3 The lead-time gap　　4.3.4 The problems of high levels of inventory and the approache:　　4.3.5 Analyzing time and inventory　Words and terms　Notes　Exercises　After-class readingChapter 5 TransportationChapter 6 Logistics InformationChapter 7 Supply Chain ManagementChapter 8 Logistical StrategyChapter 9 Outsourcing LogisticsChapter 10 International LogisticChapter 11 Global LogisticsChapter 12 Performance Measurement in Supply ChainChapter 13 New Directions in LogisticsGlossary References

封面

书名:物流专业英文文献选读

作者:钱叶梅，龚红霞　编著

页数:352

定价:¥38.0

出版社:中国物资出版社

出版日期:2009-05-01

ISBN:9787504730114

PDF电子书大小:140MB 高清扫描完整版